Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our platform.

Information You Provide

• Account information: name, email address, password, and profile details
• Company information: company name, size, and industry
• Communication data: messages, reviews, and inquiries submitted through our platform
• Payment information: billing details for vendor accounts

Automatically Collected Information

• Usage data: pages viewed, features used, search queries, and time spent on platform
• Device information: IP address, browser type, operating system, and device identifiers
• Location data: general geographic location based on IP address
• Cookies and tracking technologies: preferences, session data, and analytics

2. How We Use Information

• Provide and improve our services: To operate and maintain the Compass marketplace, process transactions, and enhance user experience
• Personalization: To provide personalized recommendations and content based on your interests and usage patterns
• Communication: To send you updates, notifications, marketing communications, and respond to your inquiries
• Analytics and research: To understand how users interact with our platform and improve our services
• Security and fraud prevention: To protect our platform, users, and vendors from fraudulent or malicious activity
• Legal compliance: To comply with legal obligations and enforce our Terms of Service

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: Third-party vendors who provide services such as hosting, analytics, payment processing, and customer support
• Vendors on our platform: When you interact with a vendor listing or submit an inquiry, we share relevant information to facilitate the connection
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Legal requirements: When required by law, court order, or government authority
• Protection of rights: To protect the rights, property, or safety of Compass, our users, or the public

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

• Encryption of data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication requirements
• Employee training on data protection and privacy
• Monitoring and logging of system activity

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and usage patterns.

• Essential cookies: Required for the platform to function properly
• Analytics cookies: Help us understand how users interact with our platform
• Preference cookies: Remember your settings and preferences
• Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookie preferences through your browser settings. Disabling certain cookies may limit some platform features.

6. Your Rights and Choices

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-out: Unsubscribe from marketing communications at any time
• Data portability: Request a copy of your data in a machine-readable format
• Objection: Object to certain types of processing of your personal information

To exercise these rights, contact hello@nu-pie.com. We will respond within 30 days.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.

10. Contact Us